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No Kill Wisconsin? It's a Matter of Trust

Animal shelters that have stopped blaming the "irresponsible public" for shelter killing are saving more lives because they trust and engage the community to be part of the solution.

People often ask me why I think Wisconsin isn't already a No Kill state. We are a state full of animal lovers with more than enough shelters and rescues to handle the load. It's a multi-faceted problem, with one of the big issues being a lack of Trap Neuter Return programs for community cats. But beyond that...

 Here's my opinion and my answer:  It all boils down to a matter of trust.

True No Kill advocates believe that most of the people in the world are good. They should be trusted. We believe that those people who are convicted of animal cruelty should be punished to the fullest extent of the law, but those people are very few and far between.  To make the programs of the No Kill Equation work we have to trust people and involve the community in the solution.

Shelters and rescues that trust the public:

  • Adopt out more animals and save more lives
  • Have more foster homes
  • Have higher reclaim rates because they don't assume that people that lost their pet are bad owners
  • Actively support pet owners who are having difficulty instead of immediately trying to get possession of the animal (reducing surrenders)
  • Have increased goodwill and support in the community (increasing donations and volunteerism)

Unfortunately, many animal welfare folks have gone down the path of non-trust. They read and then regurgitate horror stories to support their beliefs that "people can't be trusted." They assume the worst unless proven otherwise. They develop animal welfare programs at  their shelters and rescues that don't foster a trusting relationship with the public.

Shelters and rescues who base their operations on fear-mongering of the "irresponsible public":

  • Have stringent adoption policies that reduce and discourage adoptions
  • Don't proactively reunite lost pets with their owners 
  • Won't post stray photos online because they are afraid the public might try to claim an animal that isn't their own (thus reducing reclaim rates)
  • Belittle and berate owners who are having trouble with their pets and who need help
  • Use words like "irresponsible, dump and abandon" frequently in their conversations

Shelters and rescues that don't trust the public think that only they know what is best for a pet. They don't trust a new adopter to make choices for themselves. They harbor an atmosphere of suspicion and skepticism. They think that "nobody can take care of this pet like I can."

Shelters and rescues that don't trust the public are often the ones where animals languish for months and even years. Then they complain that there are "too many pets and not enough homes".  When in fact, this isn't true.

Our neighbors just recently adopted a new dog. Their old dog of fifteen years had passed away. They needed a small non-shedding breed because of allergies in the family. None of the "trusting" shelters in the area had any so they had to adopt from a rescue. The home visit lasted three hours.  I personally would have told the rescue to pack their bags and sent them on their way. But our neighbors adopted the dog anyways, despite the extensive and embarrassing inquisition. Believe me, they aren't jumping on the adoption bandwagon because of this negative experience and I'm sure they'll tell their friends and family.

A very wise Wisconsin shelter director recently told me "At our shelter, we will always default to trust". Amen, to that. The shelters who default to trust are pulling away from the pack and leading the charge. Thank you for saving more lives!

"Few things help an individual more than to place responsibility upon him, and to let him know that you trust him." - Booker T. Washington

Denise Konkol (Editor) August 30, 2012 at 12:49 pm
My only request of all shelters is that they require a 24-hour waiting period for adoptions. Our experience with some was a very high-pressure environment to take a dog home, which is NOT the way to consider a lifetime 'purchase.' This should not be done on impulse because people do think emotionally, and end up regretting their decision later, thus returning the dog. We were happy with Washington County Humane Society which has such a policy, and it's the right thing to do for all involved.
Randy1949 August 30, 2012 at 01:06 pm
I disagree, Denise. Twenty years ago, I went to HAWS with the express mission of adopting a cat, and we had planned it so that whichever one we chose would arrive home during quiet circumstances and we could bond with her without the distraction of the next day's plans. I was surprised to learn of the 24 hour waiting period -- as if this was something on the spur of the moment.
We chose a female kitten who was near the end of her two-week grace period, and it killed me to have to put her back into her cage for another day of uncertainty, for her at least. And yes, there was the attitude of distrust of our motives for the adoption. Fortunately, I knew the 'right' answers to the questions. Nefertiti was unique, and she was a treasured member of our family until the end of her days.
Kathy Pobloskie August 30, 2012 at 01:24 pm
Requiring a waiting period means one more day in the shelter: more chance of getting sick, more expense for the shelter (about $15 average) and a day that could have been used to save another dog or cat. For a shelter or rescue that only does a few adoptions, this might not be so bad, but for shelters that are doing thousands of adoptions per year this is a huge loss of income and potentially a loss of life.
Also, many people will drive a long ways to a shelter. Expecting them to come back another day to pick up the animal is a big waste of time and gasoline. It is a deterrent to adoption and costs lives.
Randy1949 August 30, 2012 at 01:31 pm
I agree with this article. Without mentioning names, I've had less than positive experiences with two shelters, and a very positive experience with one -- Elmbrook Humane Society.
It seems the bigger a shelter gets, the more doctrinaire it becomes. I can understand it -- they probably see a lot of irresponsibility in their line of work. But some shelters seem to have developed a 'better dead than in the hands of an amateur' attitude. It is, as you say, a lack of trust.
Jonathan August 30, 2012 at 07:06 pm
I have had a wonderful experience with HAWS in Waukesha. I adopted a kitten several years ago and she has had a very happy home with us. I support the 24 hour hold. I planned for it, made sure it was a good few days for her to get adjusted, and spent plenty of time with her those first few days to make her comfortable. I planned financially for her as well in regards to initial vet visits and potential emergencies. I think most folks do this when making a big decision like buying a pet. Thats why I don't understand the big to do over the 24 hour rule. I don't make life changing purchases on a whim and I suggest those that do think about their choice a bit more. If its a money issue of the additional average 15 dollars, why not pass that to the consumer? As for risk of infection in the kennel I understand. I would think that a shock to the system like moving to a whole new environment would cause large amounts of stress as well.
Randy1949 August 30, 2012 at 07:49 pm
I had adopted pets at HAWS before, and the 24 hour wait was a surprise. I had planned a day when we'd have a quiet time to help the new cat settle in, and I didn't care for the assumption that I was making a spur of the moment decision and didn't know what I was doing, because I certainly did.
Of course we picked her up the next day, but it was probably more stressful for all of us
Kathy Pobloskie August 30, 2012 at 08:00 pm
How about the inquisition? Does that bother anybody? The shelters are getting much better but rescues are asking questions about your employment history, your medical conditions, your marital status, your house and yard, and whether or not you smoke. Do you think this is appropriate when you are trying to save a live?

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